If Outlook is configured to use multiple accounts, select the email account needed in the drop-down menu on this page. This method helps you find old emails in Outlook if these emails were received by Outlook for your Microsoft 365 account before and if old emails were not deleted.Ĭache Exchange mode is a setting in Outlook that determines the period for which email messages are preserved in local storage used by Outlook installed on a computer for accounts using Microsoft Exchange email services.Ĭlick File > Account Settings > Account Settings to configure options for a user. If you delete this search folder, the emails are not deleted. Click this folder to see all emails older than three months in Outlook. Now you can see the folder with the Older Than 3 months name in the Search Folders section in the navigation pane. Go back to the main window of Microsoft Outlook. Hit OK to save the settings and close the window. In the dropdown menu at the bottom of the window, select the needed Microsoft 365 account in Outlook. Click Choose and select the needed time period, for example, Older than 3 months. In the New Search Folder window, hit Old email in the Organizing Mail section. Open the Folder menu tab, and click New Search Folder. Old email messages are grouped in the Older messages group in this email client, and it can be difficult to find the needed message.
If you use Outlook on your Windows machine, try to search for old emails in the installed version of Microsoft Outlook that is configured to send and receive Microsoft 365 email. This blog post explains possible methods that can help you find old emails you have lost and get Outlook email back. Email messages often disappear from the Mailbox folder after three or twelve months for new users. However, users noticing that they cannot find old emails in the Outlook client or Outlook web application is a common problem. Microsoft Exchange and Outlook email are among the most important Microsoft 365 services for organizations. Microsoft 365 is a popular set of services and online applications. By Michael Bose A Guide on How to Find Old Emails in Microsoft 365
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